Monthly Archives: August 2014

New Feature - Saved Emails

Posted on August 28, 2014

You have had the ability to press the Send Email button on the contact details screen for a while.  This automatically opens your preferred email program with the email address filled in.

Now when you press the Send Email button, it will open a new window which will also allow you to type your email message.  When you send the message, it will save this message as a note in RentHQ against the tenant or owner or contractor, and then open your email program with both the email address and the message body filled in.  This enables you to keep a trail of emails send inside RentHQ itself.  The email will also be in your email program under your sent items folder.

If you choose to leave the message blank, no note will be saved, and you will still be directed to your email program where you can type your message there.

Note that there are limitations with this system.  Some unusual characters such as < and > and some others will be stripped out of the message before it gets to your email program, although it will be saved in the note.  Also there is a limit to the maximum length of the message.  This depends on your operating system and browser and email program, but generally you should be able to enter 2000 characters or more.

New Feature - Mail Merge Managers Name

Posted on August 14, 2014

When creating a tenant specific mail merge letter, you can now include the managers name and managers email address as printable fields.

For this to work, you need to specify who the property manager is on the property details screen.  Then in the Functions/Setup/Security Logins screen you need to specify the full name and email address of the property manager.  If these things are not set, the letter will print a blank for the managers name and email address.

New Feature - Transaction Numbers

Posted on August 14, 2014

The cashbook screen has been enhanced with the addition of transactions numbers as the first column.  

Transactions have always had numbers, but we are now making these visible on the screen.  This can help if you want to refer to a transaction by its number.  This is also the number printed as a receipt number on receipts.