Posted on May 21, 2023
RentHQ has long offered the capability to send SMS/TXT messages in bulk to tenants or owners through its desktop software. Now, this functionality is also available on the Android and iOS app, enabling users to send messages from their mobile phones. However, it's important to note that there are some notable distinctions. With the mobile app, messages are sent directly from your phone, utilizing its built-in message sending capabilities.
Desktop SMS Details:
- User Interface: The desktop software offers an easy-to-use, large screen user interface that makes selecting recipients for SMS messages convenient.
- Message Replies: If a recipient replies to a message sent from the desktop software, RentHQ records the reply and sends you an email notification.
- Cost: Each SMS message sent from the desktop software incurs a few cents in cost, which is added to your monthly RentHQ invoice.
- Availability: Sending messages to recipients in the USA or Canada is not supported from the desktop software.
Mobile SMS Details:
- User Interface: The mobile apps have a smaller screen size, making it less convenient to select recipients compared to the desktop software.
- Message Replies: If a recipient replies to a message sent from the mobile app, the reply goes back to the mobile phone it was sent from and is not recorded in RentHQ.
- Cost: RentHQ does not charge for the SMS messages sent from the mobile app. However, depending on your mobile phone plan, your phone provider may apply charges for sending SMS messages.
- Availability: Unlike the desktop software, the mobile app allows you to send messages to recipients in the USA or Canada.