RentHQ Software Blog

Monthly Archives: February 2024

Notification updates in the latest release

Posted on February 25, 2024
Based on customer feedback, the weekly notification email now has the additional reminder of tenants who are going to have a rent increase within the next 7 to 14 days. Because tenants need to be notified well in advance of a rent increase, they often forget by the time it comes around. So this gives you the opportunity to contact them and give them a gentle reminder to avoid them going into arrears.

A small change has also been added to the daily Xero Import notification email. The subject line of this email now lets you know if all the records were successfully processed. If they have, then there is no need to open the email. It is only a small change, but it saves time.

The Trial Balance report, which lists the amount due to be paid to owners at the next disbursement, now also includes owners where the disbursement amount is zero, but they are an open owner. This could mean the owner had a vacant property.

Multiple updates based on your suggestions

Posted on February 10, 2024
Thanks for all the suggestions coming through.

One of the most voted for requests was to be able to generate inspection letters in bulk, instead of going to each inspection and creating them one at a time. People commented that they often do multiple days worth of letters at the same time, so being able to create them in bulk will save time. So now you can create the letters from the mail merge screen using the Generate button. You will then be presented with a list of inspections instead of tenants, and you get to tick the inspections you want to generate a letter for.

While we were on the Mail Merge screen, I also decided to add a filter to the letters list screen. A lot of people have lots of letter templates now, so finding a particular one is made easier if you can type a few characters from the letter name.

You can also now print a tenancy reference from the reference details screen.