Monthly Archives: May 2020

Add Attachments to Mail Merge Letters Sent via Email

Posted on May 31, 2020
When sending a mail merge letter to a tenant or an owner, it is sometimes helpful to attach additional files such as supporting documents. For example if you want to invoice the tenant for an expense, and you want to show them the original invoice.

This is now possible. After generating a mail merge letter, you can press the Email button. A new popup screen will appear allowing you to choose the attachment files to send with the email. The attachment files must already be attached to the owner or tenant the letter is being sent to. The popup window also allows you to over-ride the default email address and subject if required.

This is only available when emailing a single letter. If you are bulk emailing letters, this functional is not available. Also due to technical limitations, this function is not available when sending emails via Outlook.

Company logo in mail merge letters sent via email

Posted on May 26, 2020
Mail merge letters can contain the company logo. These are included in the print and on screen views of the letter.

By popular request, the logo is now also included in the emailed view of the letter. Previously company logos were excluded from the email.

However a lot of email programs will choose not to show images in emails, so some people will not see the logo unless they choose to also download images. This is a function of the email program, not RentHQ.

Small formatting improvements have also been made to the email view of the letter to make it look more like the on screen view.

Note due to technical limitations, logos are not included in the email view of the letter when the letter is sent via Outlook using the Windows 10 app version of RentHQ.