Monthly Archives: September 2023

Share Your RentHQ Ideas or Support Others

Posted on September 29, 2023
At RentHQ, I am committed to making this the best property management software tool available. To achieve this goal, I invite all users to actively participate in shaping the future of our platform by offering their valuable feedback.

To facilitate this collaborative effort, we have launched a brand-new "Suggestions" web page. This web page enables you to contribute your own ideas on how RentHQ can be enhanced to better serve your needs. It also allows you to browse and endorse suggestions made by other users. Your endorsements serve as a clear signal to us about the priority of specific improvements.

Sharing your thoughts is easy – simply complete our online suggestion form with areas in which you believe RentHQ could perform better for you. Whether it's a minor annoyance or a significant enhancement, we genuinely want to hear from you about any aspect that can be improved.

You can access the Suggestion webpage by following this link:

Join us in shaping the future of RentHQ. Let's make it an even more valuable tool for everyone. Your feedback is the driving force behind our continuous improvement efforts. Thank you for being a part of our journey.

Inspection Photo Counts: A Closer Look

Posted on September 27, 2023
Have you ever been curious about how many photos property managers or landlords typically take during an average inspection? To satisfy my own curiosity, I delved into the RentHQ data and conducted a sample analysis. In the graph below, I've plotted the data, with the horizontal axis representing the average number of photos taken per inspection, and the vertical axis indicating the number of RentHQ clients who capture that specific number of photos. Numbers are rounded up to the nearest 10 Graph showing inspection photo counts It's intriguing to observe that there are a few outliers who go above and beyond, taking well over 100 photos per inspection. Remarkably, the highest average goes up to an astonishing 157 photos per inspection. Conversely, the most popular category stands in stark contrast, with an average of fewer than 10 photos per inspection. Surprisingly, 40% of clients fall into this category, showing a preference for capturing minimal photos. Digging deeper, I found that a significant 90% of all clients take 50 photos or less on average. Moreover, half of all clients take less than 15 photos per inspection, indicating a general trend towards limited visual documentation. This data sheds light on the photo-taking habits of property managers and landlords, showcasing the diversity in their approach to inspection photography.

Tenants can now log their own work orders

Posted on September 27, 2023
The tenant is the person best placed to inform you of any work that needs doing on your rental property.

With the latest update, the tenant can now log their own work orders via the tenants login. Of course it is still up to you to decide whether to proceed with the work order or not after reviewing it.

Via the tenants portal login, there is a new menu option for tenants called 'New Repair Request'
RentHQ Menu option

The resulting menu option requires the tenant to describe the problem, and optionally attach files such as photos.
New work order screen shot

This should save you time, and keep your properties in better condition.

RentHQ Welcomes the Power of Artificial Intelligence

Posted on September 17, 2023
The realm of Artificial Intelligence (AI) represents an emerging technology that, when harnessed judiciously, has the potential to enhance our daily lives and simplify various tasks.

In this spirit, RentHQ has embarked on its journey to embrace AI. You now have the opportunity to leverage AI for the enhancement of your property descriptions, essential for marketing your rental properties. The eloquence of your property description could significantly impact the time it takes to secure your next desirable tenant.

To utilize this innovative feature, navigate to the property details screen and input a basic property description encompassing all pertinent property details. Subsequently, activate the new AI feature by clicking the 'AI' button next to the description, allowing AI algorithms to rephrase your property description. You retain the choice to either adopt the newly generated description or discard it.

For a comprehensive demonstration, we have prepared a training video, available for viewing below.

Enhanced Filtering Options for the Inspection Schedule Report

Posted on September 10, 2023
We have created an update to the inspection schedule report, designed to provide you with greater control and convenience. Our enhanced filtering options empower you to tailor the report according to your specific needs.

Now, you have the flexibility to filter the report by various criteria, including:

Business Entity: If you manage multiple business entities, you can easily view inspections for a particular entity, streamlining your workflow.

Property Manager: Select a specific property manager to focus on their assigned inspections, enhancing your oversight and management capabilities.

Building: Drill down into inspections for a particular building, allowing for more precise reporting.

Specific Properties: You can also handpick specific properties of interest, customizing the report to match your priorities.

This powerful set of filtering tools enables you to refine your inspection schedule, ensuring that you're only viewing the properties that matter most to you. Say goodbye to information overload and hello to a more efficient and effective inspection management experience.