Sometimes the installation of the Windows App version of RentHQ can go awry. If the download was not successful or the app store had an issue installing the files, you might be able to solve this by uninstalling and reinstalling the app again.
Here are the steps required.
1. Uninstall the current app. Find the RentHQ icon on the start menu, right click it and choose Uninstall.
2. You might be able to skip this step. However sometimes Window will keep a copy of the last installation files you used, and when you choose to reinstall again it might install the exact same files. But if there was something wrong with those files, then you can clear out the windows store cache and force the Windows Store to download a fresh copy. Follow these steps.
- Press Win + R to open the Run dialog
- Type WSReset.exe and press Enter
- A blank Command Prompt window will appear, indicating that the cache is being cleared.
- Once the process is complete, the Microsoft Store will open automatically.
3. Reinstall RentHQ again from the Windows App Store (
https://apps.microsoft.com/detail/9nblggh4pfkj)