RentHQ Software Blog

Update : Comms retries and smaller file uploads

Posted on July 25, 2023
RentHQ frequently exchanges data with the RentHQ server as that is where the information is stored. While the occurrence of communication failures over the internet is infrequent, it is a possibility that cannot be entirely ruled out.

With the most recent update of RentHQ, should the system detect an internet communication failure, it will initiate an automatic retry of the operation up to three times before eventually displaying a warning message. In certain cases, this retry attempt proves successful.

Furthermore, if the data being uploaded to the server is substantial, the likelihood of encountering a failure increases. Hence, to address this concern, the latest update implements an automatic scaling down of image files to a smaller size before uploading them to the server.